Sony approval received! The update for PlayStation will now be published. It may take some time to release through all the regions so please do not worry if you do not see it right away, it is coming.
The patches have been submitted to Sony and Microsoft and the team have asked for any extra speed where possible. Rather than leaving players waiting, as soon as a patch is ready the team will publish it, so the fixes for XBox and PlayStation won’t be released at the same time but all going well shouldn’t be too far apart.
I know there are some users who have reported experiencing a very similar (if not the same) issue on the Switch too, the Switch’s port was done by a different company and I don’t have any updates on that yet but I’ll probably start a separate thread on that and get you any information I can.
UPDATE 10/14 - Part 2
I’ve been told XBox is approved and will be rolling out today. At the moment the hope is that the PlayStation patch will be approved and released tomorrow - I’ll keep the community updated if this changes at all.
I received an update from Sam. The issue has been successfully reproduced. A fix has been built and has now been passed on to QA so they can verify the fix. Once the fix is verified the builds will be submitted to Sony and Microsoft asap. As per Sam’s previous post (see link below), this will then need to be approved and reviewed by both Sony and Microsoft before it can be released.
Regarding workarounds working for some and not others:
As mentioned in a previous update, the team believed that the main cause of the issue is related to the Snakes missing which was reported by members of the community. Through working to resolve this issue the team discovered that Snakes and Boars are falling through the terrain and are the main cause of the issue. Turning wildlife off and back on again, or off completely, can reset, or stop, the spawn cycle of the Snakes. However, as boars are passive, they are not reset by the wildlife setting. What triggered the issue in your save will determine if the wildlife reset works for you.
The issue also has the potential to be caused by a lost item but this is much rarer. Players have also noticed items lost being returned at later stages on other parts of their Island.
Sam posted a Dev Update on the forums here - [PS4/XB1] Dev Update on Interaction Bug
For those of you who saw an update on your console today, Sam also mentioned this in another thread: [PS4][Gameplay] Can't interact with most things - #366 by Sam
No, the update that is currently rolling out was scheduled before co-op launched. A new update will be coming with a fix for the interaction bug.
As per my comment below - [Known Issue][PS4/XB1] Loss of interactions - #133 by Clare
Once again thank you so much to everyone who has shared details of their experience to help narrow down the cause of this issue. I’m happy to say that the team believe they may have found the cause of the interactions issue and are now working to resolve it. It is believed to be, in part, related to another issue on missing snakes reported by a number of you.
The team also want to thank you for your support and understanding while they continue to work on this. If you’d like to continue sharing details of your experience below, please feel free to so.
During gameplay, players may lose interactions with items and objects on and island. It is unknown at this time what triggers this issue to occur.
Players have been discussing and sharing information in a thread started by Sleveri here: [PS4][Gameplay] Can't interact with most things
Please feel free to add your account to the thread linked above or by commenting on this post. I may not be able to respond to each post, but I am going through everything and collecting information for the team.
There are no permanent workarounds for this issue at this time,
@Reebont posted the following workaround that may work for a few in-game days:
I can confirm this works. Not sure which setting fixed it but this is what I did/happened to me:
Game was still paused from previous testing.
Quit to Main Menu.
Switched to Save Slot 1 (original 91 day game) and game crashed (PS4).
Restarted, switched to Save Slot 1.
Whilst in Main Menu, turned off clouds.
Loaded game, still bugged.
Quit to Main Menu, turned on clouds, turned on 3rd person view.
Loaded game, still bugged.
Quit to Main Menu, turned back to 1st person view, turned off animals.
Loaded game, EVERYTHING WORKS.
So not sure if 1,2, or all 3 settings had an effect. And if changing settings in Main Menu rather than in game makes a difference. But fiddle with it and it seems to fix it.
While I’m not sure if this’ll work, if you try Reebont’s workaround and manage return interactions, try avoiding large islands with cliffs, if the issue is to do with the missing snakes traveling to another island that should have them may cause the issue to trigger - Please let me know if you do or don’t notice this. I want to continue tracking this for the team.
Some players have reported that the settings are not changing for the wildlife for them. Please ensure you are changing the wildlife settings in the main menu
Seg4me noted that in their save if they take the raft paddle with them, if the issue occurs they drop the paddle and interactions come back for a time  Potential bug cause
Survivor101 reported that for them it can occur on a cycle, so interactions can come back and go again.
Reebont noticed (and Phoenix420 confirmed) that interactions were related to the height above water level. Items carried to the top of an island (or found at the top of an island) when the issue was occuring could not be interacted with, however items lower down and closer to the water level could be interacted with (though some required crouching.
Bugans mentioned in a comment below that sleeping bags still seem to work if a player needs to save and cannot find the interaction prompt of a shelter.
djacouma also added in their post “For those in a desperate situation, you can use a crate grabbed at/below water level to ‘knock’ items in the bugged zone (including your raft, crates, sticks etc) down into the non-bugged zone.”
When adding your account below, please let us know:
- What time of day was it in game when this issue triggered?
- Were you on and island or sailing?
- Did you notice any usual sounds?
- What was the weather like, any storms or rainfall?
- Were there any seagulls or bats present?
- When this occurs, can you intereact with items closer to the water?
- If you stay in the game, does the interactions return and go again?
- If this is occuring for you in a cycle, have you noticed if it lines up with an objects such as your water still refilling or items cooking?
- How much real-world time occurs for you between starting a save and the issue occuring? please include gameplay hours and time spent not playing the game. For those of you playing pre-existing saves, can you recall how it was from the update to the issue occuring in real world time?
- If you have tried multiple times and have had the issue occur at roughly the same point in a save each time, please give me a rundown of your gameplay and what you do between save start and the issue occuring.
- Mc21271 mentioned that their palms were all stripped of coconuts but when the issue occurred they all suddenly reappeared, has anyone noticed anything similar or removed all their coconuts before the issue occurred?