Thanks for providing that information @Bocat
Hi Mamabear1394 - welcome to the forums,
As Bocat mentioned above this issue is being worked on by the console team and in the link they provided Sam gives a break down of the steps required to release a fix.
You may also find more information in a post I’m updating here - [Known Issue][PS4/XB1] Loss of interactions - which includes some workarounds that players have found works for them which you may wish to try.