[Ps5/ps4] [2071] [multiplayer] keep getting disconnected in a friends server

Hi Clare. So since the flask are bugged I don’t drink from them. We tested it out and I do dc when the host drinks from a flask sometimes. I have seen our days not matching up on the watch followed by a dc. I’ve also dc’ed with our days the same . And we have tried joining different servers but get errors before even creating the lobby. Not sure what to do anymore. So I was screen sharing on ps5. The time of day didn’t sync up and I dc.Like it was early morning on my screen and on his the sun was out already. Hope any of this helps . Thanks for your time.

Hi Blazen2up, sorry for the delay in responding to your message. Thank you for providing those extra details and I will update each of the reports I have relating to disconnects and desyncs with the relevant information for the team.

While I understand it is not ideal, and that your watches don’t always desync before disconnecting, a number of players have mentioned trying to use the watches to track the desync and saving and reloading if they find any differences. This can help to resync the game and hopefully prevent some disconnects that may be a result of desync

Thank you for also letting me know the region change did not have an impact on your disconnects and what the results of changing them were.


First off the server stability patch that was implemented was working great. Been playing today with a buddy both of us on PS5. UNTIL…
I climb up a ladder and because there’s no prompt to connect back to it, I fell all the way down to break my leg.
Buddy goes to grab the mats for a splint and legit disconnects when he gets back and is standing right next to me.
I have to swim back to shore to get the mats and OF COURSE I get attacked by a shark…still alive though.
Get to the shore, get 2 lashing and just need 2 sticks aaaaaaaand I get attacked and killed by a giant crab.

I don’t mind dying to my idiocy but when I get killed because of game stability issues, its extremely frustrating.

I love the game, Beam Team. Just frustrated and needed to vent.

Hi @sh8ks2k5 - Thank you for that feedback. I will pass it onto the team, I know they are continuing to investigate desyncs and disconnects between players and will add your experience to my report. I completely understand that this is frustrating for players I understand the need to vent too.

While your friend went to get the materials, did you stay in the one location with your character or were you performing other actions at the same time? (I know this can be tricky with broken bones, but just want to make sure)

I apologize for the delay. And thank you for your reply. I was moving around the boat I fell on, but not much.

1 Like

Thanks for letting me know @sh8ks2k5 - I don’t think that should have too much of an impact but I’ll note it for the team anyway, just incase.

Yes I’ve been getting disconnected alot from my friends server. We will be playing and then I wouldn’t be able to interact with anything, then I will get disconnected from server, then 2 to 3 second later, my friend gets disconnected. I’m not sure what going on, we would load back the save, won’t even be in the server for like 5 minutes then it happens again.

Hi Lukeassult,

Can you confirm for me what server you are playing on? The host getting disconnected too I believe is a different issue as typically with disconnect reports it is just player 2 that loses connection. If you use “Auto” please try selecting a specific region or if you normally chose a specific region, try picking a different one to see if that helps at all.

Hello Clare, I wanted to ask is there a problem with EU servers because me and my friend have been playing on 150-200+ ping on stranded deep for a week and don’t know how to fix it could you help?, another thing, My server is on EU and my friends server is on Auto but when he tries to put his on EU it won’t let him connect to server, is there any way to fix this or no? And is there a way to put a bar on screen to show my ping?

Hi Aaron, welcome to the forums,

I’m sorry to hear you’re experiencing issues with connectivity - thank you for reporting them to us. The team checked the servers recently and found no issue with the EU region. However I will ask them to look into this again as your friend switching from Auto to EU and not being able to connect is of concern. Just so I can confirm it for the team, can you tell me what NAT type both you and your friend are playing on?
I do not believe is a way to display ping in the console version in the way you described, however I will pass this onto the team as a suggestion too. I unfortunately do not have a workaround for this but I will alert the team and if they have any suggestions I will post them here.

I running on a PS4 Slim and so is my Friend, we both have 30-40Mb/s + connection speed(download) and 4-6Mb/s connection speed(Upload), were both on the EU server and we are running on 300-700+ Ping in both of our Servers, my friend join but then Disconnects 10-15 minutes later saying “disconnected from server, please check internet connection”. I’ve tried multiple ways to make my Internet work better to run the game on a lower ping but doesn’t seem to work, my friend stopped playing the game because of this ! Just a question but in the future will this game be 3 or 4 player because I have more friends either playing solo or in a duo but I would love if we could all come into 1 island and play, it would be so much fun !

Hi Aaron, thank you for sharing the details of your connection types. If you look in the network connection section of your console, what is listed under the NAT type for both of you? - this is just to rule out any potential issues there.
I understand this is frustrating for both yourself and your friend and I will pass this feedback as well as the details of your connection onto the team members looking into this.
With regards to more players in multiplayer, I have not heard of any plans from the team about increasing multiplayer numbers, but I will add your count to a suggestion list I have for the team.

1 Like

Thank you Clare for responding, me and my friend are in Nat Type 2, it’s just frustrating when my friend disconnects, I have to go to the main menu and send him an invite every time it happens, and just a question is this game finished or will there be more updates in the future? Its nice to talk to someone who has developed a game which I love playing, it’s exciting :grin:

1 Like

Hi Aaron, thanks for confirming your NAT type for me, as you’re both playing on NAT type 2 I don’t see that being the cause of any issues, but it’s good to confirm and rule out for the team. Unfortunately I don’t have any further updates on this but the team is investigating with both details you’ve shared and details from other players in other regions who’ve reported similar.

With regards to the game itself, the console version is not in Early Access like PC and is considered a complete game. However the team are hoping to port as much as they can over from PC to Console as some features were added after the console release. There isn’t a set list of what will be ported or when, but any updates that come through will be posted in the News and Announcements section as soon as they are available. The team is also still working on fixes for issues reported by the community too.

I’m also glad to hear you enjoy playing Stranded Deep and understand the disconnects are frustrating. I shall pass your love of Stranded Deep onto the team as I know they’ll be happy to hear it! Though I must clarify that I’m not a developer myself, I work with the dev team to gather information from the community on issues they experience so fixes and updates can be worked on. I also work on gathering feedback and suggestions and in turn pass on any updates from the team that come my way back to the community and help players in any way I can :slight_smile:

1 Like

Thank you very much Clare, stranded deep is okay to play for the time being, it’s really just the ping but it’s okay because it’s still playable but i honestly appreciate you listening to what my issues are with the game, i will come back with any more issues or bugs just to help, Thank you :heart:

1 Like

Thank you for your support and understanding Aaron :slight_smile: Please do report anything else you notice - I will respond to any reports as soon as I can and I would be happy to pass any details or feeback onto the team.

1 Like

2 posts were split to a new topic: [Xbox Series X][2083] Disconnect from Multiplayer

2 posts were split to a new topic: PS4 Multiplayer connections

I am closing this thread for now. While the issue is still being investigated by the team, this thread was created and refers to an older version 2071, the current version is 2083.

If you are experiencing this issue please create a new topic in the Console Bug reports section with as much information as possible and I will get back to you as soon as I can.