[Known Issue][PS4/XB1] Loss of interactions

To be frank, there really is no timetable at all, so soon would be a characterization that’s just not supported by any facts. It may indeed be soon, but it also may not be, and I think that’s what’s got quite a few people checking back here quite frequently.

@Clare hey I hate to be a moaner, but you have literally provided us with nothing, you say we will update you blah blah blah but since this bug you have given us no information. No time frame no nothing apart from the recent update is not for the fix. You have a very loyal community here and we all want this game back running just as much as the next guy. But surely you guys must have a time and date that you want to have this done by surley you can provide us with a time frame the way you have handled other post is also not very classy you just shut people down for sharing there displeasure of this game not working, which you much understand. All we want from you Claire is some sort of time frame just something. I hope the deva well in fixing this but being abit more open in this situation is now a must. Thanks

They given us info on how long it will take. But the more we keep asking them the longer it will take just let them work in the bug and not the post. They will let us know when the update is out.

The issue is happening to me when I am sailing but its when I go out to any island, I think it’s a loading thing a game update that is messing the game up

I have updated the main post above as I received information from the team and when Sam posted his own breakdown in what’s involved in getting a fix out to the community. I will continue to update as I receive information from the team. As Sam stated in his post, each phase can eat time. Because of the nature of each phase it is difficult to give an estimate on a timeline. However if, as things progress, the team is able to share an estimate then I will share it with the community.

As I have said many times before, I have no issue with players providing feedback on the game itself. I know this bug is very frustrating and disruptive for players but when the forum’s rules are broken I will take action. This includes insulting the devs and staff who are working to get his fix out, or other forum users when discussing the issue. Please do not bring issues from closed topics into other topics, they were closed for a reason.

I just tried sailing to a fresh island and the interactions came back again. Haven’t been to any previous islands yet but I will give it a try.

Again just a copy and paste from a previous post when do you expect this to be completed. Is that simple enough? Do you have a date in mind? Or are you stalling cause you can’t fix it. Thanks

It is the same information because at the time, it was all the information I had. I do not know when it is expected to be completed, as both myself and Sam have said, there are multiple factors that will affect a release date. No, neither the team, nor myself are stalling. An update will be released as soon as possible.

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You are doing a great job Clare, thanks for your updates and information

I added the following to the top post

UPDATE 10/11
I received an update from Sam. The issue has been successfully reproduced. A fix has been built and has now been passed on to QA so they can verify the fix. Once the fix is verified the builds will be submitted to Sony and Microsoft asap. As per Sam’s previous post (see link below), this will then need to be approved and reviewed by both Sony and Microsoft before it can be released.

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A patch that never seems to arrive.

Only 2 weeks now! We can do a month, right?

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[Removed, please see message sent. -Clare]

PS: I created an account to be able to write this down. Been reading up daily but guess all we can do is wait. Can’t wait for the fix. Been literally crying of laughing playing this game with a friend in co-op. It’s so full of charm.

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I dont get why people cant just wait ? Like seriously i know we all want to play the game and yes it is frustrating to everyone myself included. But we cant do anything but wait the devs are doing a good job :+1:

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I don’t think it is so much of the waiting, more then just the not knowing. We haven’t heard anything from @Sam in over 6 or 7 days now. I don’t mind waiting and don’t think many do mind.

The game is great and me and wife love the co-op mode. What we don’t like is the not knowing.

I know they said they have a fix and there is steps to get it fixed. Understandable… But you HAVE to keep your community in the loop. It only takes a few small minutes of there day to say something. It’s in this step. Or it’s passed QA… something… At this point I think anything would be better then not hearing anything at all…

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I agree, been saying the same thing. Even telling us not to get our hopes up to play today would be better than complete silence.

I came bk after a month’s break (rl) the bug deleted my base game day 154 and 3 others, my game day 30 returned but missing over 200 pieces of clay, 100 stone and 75 sticks plus 3 crates lashing leather and cloth and 6 crares fish lol

@SouthernMidnight and @Bretdotcom please see my update post a few posts up (or the very top post which was also updated). That info was given to me by Sam earlier today.

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@SURVIVSLISTMAYHEM if you haven’t already, please create a bug report on this as I would like to investigate this further but the comments are too active to address an issue here.

Some of us actually had a week off (finally), and suddenly had the chance to game a LOT.

Then what I got was a couple of hours gaming. Just enough to make me hooked :joy: and then the glitch came to say hallo, and F up my game!

But, I do really appreciate that they are trying to fix it, and the support they provide for this community. For me it was just really bad timing :joy:

Well, I guess we all just have to be patient. Hopefully it’s ready soon :grin: I must say it is an absolutely awesome game!

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I’ll do this now thanks