Hi Ash1989ley, welcome to the forums,
I’m sorry to hear you’ve also been affected by this issue of becoming stuck in the cleaning up phase after a crash.
Please let me know:
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Is this occurring if you travel to another island and save or are you staying on your island when this occurs?
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Have you lost anything in the ocean or dumped anything in the ocean before this happened?
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Are you playing Single Player or Multiplayer?
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Is there anything else you noticed in common between steps you took and each time this issue occurred?
I understand how frustrating this issue can be for players and if there is any extra information you can share about your experience I would greatly appreciate it as it may help the team in their investigation.
I also have a post here on the issue: [Known Issue][PS4/XB1] Stuck in "Cleaning Up" phase on load that I will update with any new information as I recieve it from the team. Please note however that this post covers the original report of the issue, the hotfix and the reports of the issue occurring after the update to 2078. The most recent info is added to the top of the main post.