[PS4][2116] Crashing when saving and Disconnects when travelling

Not to sound rude but I really wonder if this ever will be fixed? I’m playing this game for over 2 years now and still having this issue. While playing alone and playing coop. It makes the game unplayable since everything you do can’t be saved. We can’t progress at all, need to save every 5 minutes and hope it’s not crashing.

We really enjoy this game but can’t play like this :frowning:

(The forum is kinda messy and we were not sure what’s really solved, known or new but we experienced many bugs and issues. If can can help explaining something please let me know.)

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Hi mcpershing,

I moved your comment to it’s own thread so I could discuss some of the things you mentioned directly and added in a copy of the info you shared in the “Known Issues” report too so I could keep everything together. .

Firstly, I’m sorry that the forums have been difficult for you to navigate. While we do have a “Known Issues” section, we greatly appreciate all reports from players on issues even if we already know about them. Not only does this help us track those affected, but sometimes a report of a player’s own unique experience of an issue can help us in finding the source of and resolving issues quickly. So if there is anything else you wish to report, please do not hesitate to do so, and I will pass it onto the team or submit new reports for issues if required.

Regarding crashing in game:
(Please bear with me if any of the questions are repeating info you’ve shared previously or if it overlaps with info you’ve shared regarding the connection issue)

  • You mentioned playing alone and playing co-op, is this the same save, or do you have a single player save also?
  • What in-game days are you on in the relevant saves?
  • Does the crashing occur on one island in particular, or around multiple islands?
  • Have you placed multiple shelters around the map to use for saving when traveling / exploring in game? I believe the team is currently testing a fix for an issue that they found could occur with this kind of setup. If this is the case in your game, removing the shelters and using a bedroll when you arrive at an island may help. (Please note the team are also investigating issues that can happen when saving on water, so using the bedroll on your raft is not advised as a workaround at the moment)
  • If there’s any additional information you can share about your gameplay or island setup that you feel may be a contributing factor (eg: The issue became worse after X was built or after X in-game day) please let me know. Especially if you are using two different saves and the issue started to occur around the same time in gameplay for you.

Regarding disconnections:
Thank you for sharing the info about your connection setup.

  • What ISP and routers are you both using?
  • Has using an EU region or selected region instead of Auto helped with connections at all?
  • Do the issues still occur if the host and Player 2 are swapped?
  • You mentioned noticing disconnects around day 10. Would this have been around the same time you started crashing in the game also?
  • If player 2 travels separately, does the disconnect still occur?
  • What items or additions would you have on your raft and would the issue be more likely to occur if storage on the raft is full?

I completely understand how frustrating these issues can be for players and any additional information you can provide would be greatly appreciated and I will pass it onto the team for their investigation and reference when testing potential fixes for issues.

Thank you.

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