Hi Slytherinshare,
I’m sorry to hear this has occured in your game. This sounds similar to an issue the team were looking into that could occur in the gyro or on a raft between islands. ([Known Issue] Freezing Between Islands) Approximately halfway between islands is where the one you’re heading to starts to load in. Were you heading to or leaving your new shelter island? And would either of the islands you were between have a significant number of loose resources on them?
If you do have some loose resources, please tryin packing them into crates to reduce their numbers and let me know if this helps to combat the freezing at all for you.