Are there any intentions of fixing this? This is a game breaking bug (it is inpracticle for my friend to empty and refil every single one of our crates every time we reload the game!) and as such the game should either be removed from sale or the problem fixed!
Hi Navarre, welcome to the forums.
This issue is on a priority list for the team. They are investigating this issue as well as others and their link to overall desync within multiplayer but I do not have any details at the moment on the progress on resolving this issue.
I understand it can be very frustrating and time consuming for players to remove and replace items in every crate upon reloading your save. If you wouldn’t mind letting me know what console you’re playing on and if your crates are in container shelves, loose on your island or both, I will add your details and feedback regarding the impact of this issue on gameplay to my report for the team.
Hi Clare,
We have gone back into the game today to gather the information you requested as I was pretty sure it was both loose crates and shelved ones but wanted to be certain, and its now working. The only difference from what I can tell this time is my friend has since turned off his Xbox Series X (the same platform I am using). We both restarted the game the other day but only I restarted my Series X, since it was only me with the probem, but it did not fix the issue. Will let you know if the Host restarting his machine works if the bug happens again.
One thing that still isn’t working though is I can not ‘grab’ our Raft, though I can grab everything else (Tyres, Barrels, dead Animals etc)
Hi Navarre,
Thank you for taking the time to double check your save and I’m sorry to hear your friend is having trouble hosting. I hope it may be a short lived connection error, but if the issue persists, please let me know - it may also be worth creating a new bug report on the matter so I can address it directly instead of within this topic.
I will make a note of your estimate on the crates and can update it at a later stage if needed.
I have another report on issues with interacting with rafts and I’ll add your comment on not being able to grab your raft to that report too - thank you for mentioning it.
Sorry if I worded things badly Clare.
My friend can host fine. I was just letting you know that the bug we ae talking about effects me (the non-host) and not him just in case thats relevant to fixing the problem. Me restarting my Xbox Series X didn’t resolve the Crate problem but him resterting his did (where him, and I, merely closing the game completely and reloading it didn’t)
I can confirm, because the bug returned, that I can not see any of the items in any of the crates, loose ones and shelved.
My apologies Navarre, I misunderstood your message and see where I misread now, thank you for clarifying it for me. Thank you for confirming that they can see the items in the crates and the issue affects all crates for you.
Thank you also for letting me know that the restarting of the host’s Xbox had an effect. This may be linked to a cache in the console clearing and I will let the team know (though I understand it is not an ideal workaround overall).
8 months with not even a word on a fix. I knoe your just being the fall guy here but not even you know, or have a hint on when this will be fixed. Everyones just left in the dark, bummer
I see an update rolled out. Is the crate issue fixed?
Hi Markenhouser,
The team are working on various issues that affect players desyncing, which can cause things like Player 2 to not see items in crates. While they have released a number of fixes that may help against this issue, a specific fix for this has not yet been released. If you continue to experience it in the current version of the game, please let me know.
Yup, just checked today. Game is still unplayable…
Thank you for confirming that Markenhouser. While I know the team are continuing to work on issues such this one, I will make a note to ensure they are aware players are still reporting it occurring in the latest version.
Hello,
Xbox One
I have two Player 2 issues, one being this crate one, although mine is a little different. I will start of that I am Player 2 just so I can refer to this as grom my point of view.
When I look into the crate, there is nothing there in the inventory but the items seemingly spawn within the physical crate. I can then pick the crate up and some of the items are there and can be interacted with (picked up, dragged, etc). Occasionally, Player 1 sees this as well but the inventory is visible to him. So there will be two of whatever item we have. I’m sure this could be exploited as a farming glitch but it just ruins the game for us.
This seems to be an issue with individual inventory where the game saves crate inventory as Player 1 inventory and does not transfer it to the incoming player. That is why, for me, it generates the items as if they were laying there, not stored. From my point of view, or my game, they are not viewed as Player 1 inventory either.
The issue is not present with Fires or Water Stills which hold Palm Fronds, or with storage on rafts (life raft at start of game or shelving) so I also believe it has to do with the fact that crates are moveable and not fixed. If the game could respawn them on load in as if they were a crate found in a ship, because those work fine for P2, it’d probably solve the issue.
Hi @Danger1523, welcome to the forums,
Thank you for reporting your experience of this issue from your point of view. I had originally reported Player 2 not seeing items in crates and the items floating outside the crates separately, but in investigating the team have found a relation between them as you have done, where both are symptoms of an overall issue.
While I do not have details on the progress the team is making on the fix for this or if their conclusions about the cause match yours, I will pass on the info and thoughts you have shared to the team.
Thank you again for taking the time to share this 
Checked again with the new update, items still floating out of crate and not in crate……game still unplayable….
I’ve noticed that sometimes, when we start the game, the glitch goes away and I can see all items in the containers. But more than not, the glitch is there. We’ve tried loading the game in different ways to see what might fix it but we haven’t found anything that consistently works.
For example, we both tried restarting our consoles, we both tried closing and restarting the game, the host tried to exit out of the game and waited for me to enter his “lobby” before starting his game. We haven’t figured out how to fix it yet but just thought I’d share some of the things we’ve tried.
The glitch seems to randomly just go away every now and then.
Thank you for sharing that information RoundTop, I will pass your findings onto the team.
[Edit: The team have requested more information which I’ve posted in a comment below, if you wouldn’t mind sharing what you can, I would really appreciate this additional info]
I’ll add this info to the very top post also…
The team are continuing their efforts and are looking into the connection between this issue, disconnects and desyncs in multiplayer. They have managed to replicate the issue internally but only under some only under some more severe connection issue simulations and are asking the community for more info regarding their individual setups and experiences as there can be a large number of variations.
If you’ve experienced this issue, if you wouldn’t mind answering the following, I can pass this into onto the team so they can continue to investigate this issue.
- Have you updated to version v2107, and did this issue occur in the previous version for you?
- Are you both in the same household using the same connection, or seperate households?
- What connection type are you both using? (wired, wifi, 4/5G)
- In your console network settings, what NAT type is displayed? If Player 2 and the host have two different NAT types, please confirm for me which is which.
- What brand of router and ISP do you both use?
- What region are you using for the multiplayer save? (if you’ve tried multiple regions please let me know if performed better than others)
- If you experience disconnects in the save, have you noticed any common occurances that result in your disconnects - eg:
- When travelling between islands
- When on your base island
- When when on surrounding islands
- When performing a particular action
- When you are further apart in the game… etc
- Similarly, did you notice if the disconnects, desyncs or inability to see items in crates occured after…
- X days had passed
- After you had built or crafted a certain item or brought an item back to your island
- When certain items were stored in the crates
- After using crates from different islands / custom islands
- After you gathered X crates.
And if there’s anything else you can think of that you feel could be relevant, please let me know.
Thank you
I have updated to v2107 and the issue only occured after i updated. Player 2 cannot see or interact with anything inside any crates.
Same household player 1 is wired connection and player 2 is wifi but 10 ft from router.
Nat type for player 1 is 2 and nat type for player 2 is 2.
We use Spectrum router and modem.
We use any region and private.
I cant believe this bug has been going on this long and there hasnt been a fix.
Is this ever going to be fixed? The problem has been well known for over a year. Player 2 not being able to see items in crate, paired with the fact player 2 can’t save/spawn on an island seperate from the host is making the game essentially unplayable for non host players.
Edit - not only is multiplayer a problem, but after not being able to play online without issue and switching to my long time single player world, all buildings and structures are in the middle of the island half way in the ground. The game is overall unplayable and should just be offered to be refunded, this is ridiculous.
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