[Known Issue][PS4/XB1] Crashing when saving

I’m having crash issues saving at my shelter on Xbox1 day 100 in and now I can’t load my game back up

I’m new in the game I did install the game yesterday and when I click play and when I enter I be on the plane mission when I finish the mission I stuck at CLEANING UP Fix That Please

Still crashing on xbox series X. Saved at a tent and crashed day 6 i believe

Wanted to give an update to my original post: I have continued playing the same file. Around day 24 I dropped a garden hoe on the beach of my custom island and watched it fall through the ground. Based on my theory I immediately went to my shelter and attempted to save. Froze. This time I noticed that when the scene froze I could see a bunch of my wooden crates(which had been neatly stacked three high all over said beach) were frozen “mid-explosion”. That is to say; it looked like collision detection went bonkers and the crates were exploding into the air as the game froze. I forced the game to shut down, restarted, reloaded, and have been playing the same file since. I’m currently at day 40 with no save/freeze issues so long as nothing non-buoyant falls into oblivion/the abyss/etc. XB1/2073/Online/Solo/Private/Auto Region

Had multiple crashes during saves on Xbox One, I was saving at the tent, I did notice that all the items I had laying around on the ground floated up into the air and then the game froze. One of the free this happened on my very first save after the tutorial. The other is at happened after a few days of game.

Commenting so I know I’ve read to here. Thank you all for sharing your experience of this issue so far.

As a reminder, if your save is stuck in the “Cleaning Up” phase after crashing this is a different issue covered here: [Known Issue][PS4/XB1] Stuck in "Cleaning Up" phase on load

This post is only for players who are crashing when saving but are able to load a previous save. If you get stuck in a loading section other than the “cleaning up” phase, please create a new bug report and I’ll get back to you asap.

This happened to me on PS4 single player mode with 2074 version - just blue screen and when started the game again it was able to load the previous save point. Didn’t really check if something was missing, because visiting neighbor island for loots.

Thanks for letting me know @sodtom, if it happens again and you do notice anything missing, please do let me know.

Got the same issue. (PS4)(First and second time I thought ‘sh*t happens, but normal’.)

But after the fifth time I thought that here is a serious bug :confused:

For me it seems to happen after not saving in like 10 minutes or longer or after I did some work done. Really frustrating that the game crashes while I save.

Looking forward for a fix! Thank you all for your great wórk and this awesome game :slight_smile:

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Thank you for letting me know mcpersching, I’m sorry to hear it can occur so frequently for you.
Are you playing a single player or multiplayer game? Please also let me know how established your save it, would you say the crashes increased the more you progressed in the game?

Thank you also for your support and understanding while the team work on this issue :slight_smile:

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Hey Clare!
I’m playing singleplayer and I’m currently at day 77.

I guess it’s increasing a bit the more I progress. Or at least I didn’t noticed it before. Sometimes it crashes after 10 minutes of playing after I did something. Sometimes I play 3h without problems.

What I definetly noticed are the frame drops while saving. As soon as I click on the ‘safe’ button the game freezes and takes like 5 seconds until it saved or I get the error message. Maybe its a minor chance that it can happen no matter what the circumstances are.

Let me know if I can tell you more specific about something!

Greetings and thanks for your answer :slight_smile:

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I think the crashes DO become more frequent as you progress. I’m on day 19 and its getting dicey already. Once I get to 30 or so, it feels like a 50/50 chance of blue screen…and the lag between loading cells is just plain nasty.

Awfully tough to play when you can’t save.

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@General when this got fixed on xbox one series X i started a brand new save and im now on day 107 and everything has been fine :crossed_fingers::crossed_fingers:

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This has happened to me many times this isnt the freeze and cant reload it just completely kicks me from.the game. I have reported it every time. It is so frustrating lol. I save frequently so when it does happen i dont loose much but it just started recently. Im on day 81. Im not sure if that matters but maybe.im on ps4 single player. And it does seem to be a bit more frequent into my progression.

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Commenting so I know I’ve read to here.

As per Charlie1992’s comment above, please let me know which version your save was made in as I would like to see if there is a common thread there.

Hi Nordicsurvival, welcome to the forums,

I’m sorry to hear this issue is affecting your save too and I understand how frustrating this issue is. If you are referring to reports sent via your console when your game crashes, while these reports do get to the team, it can take some time. If there is anything in particular in common you noticed that may trigger the issue, please let me know and I can add it to my report for the team. Please also let me know if your save was created in an older version (and if you recall which one) or the latest one.

Happened twice today within few hours :sob:

@Clare

Has this issue with crashing while saving been resolved, noticed no responses for 15 days or more. My game is crashing bad. No real pattern to speak of. Happened once or twice during early game play but now I’m at day 92 and it happens at lest every other save.

Console: PS4 (undated to latest software)
Game: latest version
Seed: Random
Islands: Custom and Default
Drops: items such as palm fronds, coconut halves, and palm bunches drop thru

Please let me know what the deal Is?

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Experienced this for the first time yesterday, PS4/2074/Single player/Day 52/game created in latest version.

In my instance it was quite opposite to others, I got the PS blue crash screen after saving at a shelter immediately after a successful save (wasn’t sure at the time if I did actually save the first time). Lucky not to lose progress.

This is first save crash for me across two post 2074 saves (80+ combined days).

Hi @Jared0499 and @YWillis - Thank you for sharing those details of your experience.

This issue is still under investigation by the team. There is an update being released later today that contains a number of fixes for the game. Please let me know if you notice any change in frequency, or no change at all after the game is updated and I will inform the team. There is not a single fix for crashing included but I am hoping some of the fixes may help to reduce crashes experienced by players.