Issue Summary:
The most commonly reported crashes by players are those that occur when traveling between islands or when saving the same. Sometimes a build up of lag occurs beforehand or you may experience the lag but not the crash.
Workarounds:
For crashes that occur between islands, we have had reports from players that looking away from an island as you approach it can help to ease the crashes. On the Gyro, hanging back a bit to allow the island more time to load in is best, but this will burn extra fuel.
For crashes that occur when saving, these are most commonly reported on a players home island. This can potentially be eased by reducing the number of gathered loose resources on the island.
If you experience crashes primarily when returning to your home island, reducing the number of loose items may help in this case too.
We understand the workarounds listed above are not ideal, but we hope they may be able to help while we continue to work on this issue.
User @igwanna shared the following tip they found that might be of use to some players:
Someone posted somewhere that, before you save, look into the sky for 5 seconds so the game can settle down. Also when changing islands look up until the mast shudders then you’re good to go. I had 4 crashes in one afternoon when I found this, and only once in a month since then when I was sailing to an island and didn’t look up. I wish the original poster of this tip endless wealth and success!
Further Reporting
If you wish to share your experience with the crash scenarios listed above, please feel free to do so in the comments bellow. Any extra information about players individual experiences is greatly appreciated.
If you experienced a crash but it does not fit into the scenarios above, please do not report it below, but instead create a new report in the main Bug Reports section for us to address.