Online play can't (message error)

play online button
next page 1s
cannot connect to server

can’t online game play

Hi backho welcome to the forums,

I’m sorry to hear you’re experiencing this issue with online gameplay.

  • You mentioned selecting “play online” and then get the error message. Can you confirm this is before you have the option to click host game or join game?
  • Is the first time you’ve tried online gameplay or have you been able to play before?
  • Please check your firewall settings to ensure Stranded Deep has permission to access online gameplay
  • If you have any mods installed, please try uninstalling them and trying to play online to see if that helps at all.
  • If you recently updated your OS, please ensure your clock time and date is synced correctly.
  • Please also try validating your game files to ensure the game installed correctly, especially if you updated it recently

Please let me know if any of the above helps you.
Thank you.