# \[Known Issue\]\[PS4/XB1\] Stuck in "Cleaning Up" phase on load

**URL:** <https://forums.strandeddeepgame.com/t/known-issue-ps4-xb1-stuck-in-cleaning-up-phase-on-load/2950>\
**Category:** \[Console\] Known Issues\
**Created:** [October 16, 2021, 12:43pm UTC](https://forums.strandeddeepgame.com/t/known-issue-ps4-xb1-stuck-in-cleaning-up-phase-on-load/2950 "2021-10-16T12:43:09Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Charlie1992](https://forums.strandeddeepgame.com/letter_avatar_proxy/v4/letter/c/3bc359/32.png) [@Charlie1992](https://forums.strandeddeepgame.com/u/Charlie1992)\
**Post date:** [October 15, 2021, 8:42am UTC](https://forums.strandeddeepgame.com/t/known-issue-ps4-xb1-stuck-in-cleaning-up-phase-on-load/2950/3 "2021-10-15T08:42:55Z")

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@Clare this is also happening on xbox series X now too. It crashed after saving so turned off ect then once loaded back the game gets stuck on the (cleaning up page) any info on this i know your very busy at the mo thanks

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